Job Type: Part-Time, 2 days per week (opportunities for additional days)
Location: Rosebery Engine Yards, Sydney
Reports to: Sales, Trade and Commercial Manager
About INARTISAN
We are a design-led business that enhances lives by bringing people closer to art and nature. Our commitment to delivering exceptional customer experiences and our passion for creativity drive everything we do. Join us in shaping how customers interact with our brand in our showroom - an environment that physically reflects our values.
Role Objective
We are seeking a part-time Showroom Sales Consultant to provide warm, professional service to our retail and trade
customers. Reporting to the Sales, Trade and Commercial Manager, you will be responsible for building product knowledge, maintaining the showroom
environment, and supporting customers through the sales journey; from initial enquiry through to order placement.
This role works a set roster of 2 days per week including at least 1 weekend day, with opportunities for additional days.
Key Responsibilities
- Customer Service and Sales:
- Consult with customers to understand their needs, offer credible design led recommendations, giving them confidence to choose INARTISAN
- Build and maintain relationships with retail and trade clients, encouraging repeat business
- Manage customer enquiries via email, phone and in person, ensuring prompt and professional responses
- Process quotes and orders through Shopify and customer management systems
2. Product Knowledge:
- Develop a thorough understanding of INARTISAN products, including materials, customisation options and applications
- Stay updated on new product releases and communicate product information accurately to customers
3. Showroom Management:
- Maintain showroom presentation, ensuring the space is clean, organised and aligned with the brand's design aesthetic
- Oversee stock levels in the showroom, ensuring product availability for customer demonstrations
- Handle showroom opening and closing procedures
4. Administration & Systems:
- Utilise the customer management system to log enquiries, manage follow-ups and track sales activity
- Support order processing and documentation for both retail and trade projects
- Maintain showroom information, including pricing and marketing materials
What You'll Bring
Essential:
- Experience in a customer service or retail role, preferably in design, homewares or furniture
- Strong interpersonal skills with the ability to engage and build rapport with customers
- Excellent organisational skills with attention to detail
- A passion for design and home interiors, with a willingness to build deep product knowledge
- Proficiency in using customer management (CRM) systems and comfortable with digital tools
Desirable:
- Experience working with trade clients (interior designers, stylists, commercial projects)
- Qualifications in Interior Design or related fields
Key Attributes
- Customer-focused: A commitment to providing exceptional customer experiences
- Detail-oriented: Strong attention to showroom presentation and product information
- Collaborative: Ability to work closely with the wider team
- Proactive:Takes initiative in identifying opportunities to improve the customer experience
What We Offer
- A beautiful showroom environment in Rosebery Engine Yards
- The opportunity to work with handcrafted furniture, art and homewares
- A collaborative and creative team culture
- Staff discounts on INARTISAN products
- Part-time hours with opportunities to increase
INARTISAN Values & Behaviours
- One brand, one experience, and one unified business
- Be delightful in every interaction with customers and colleagues
- We anticipate customer needs to provide an exceptional customer experience at all times
- Demonstrate proactivity in all internal and external engagements
- We hold creativity above all else
How to Apply
Please email your resume and cover letter to info@inartisan.com
*Only shortlisted candidates will be contacted.
